FAQ

If you let us know your preference in advance, we will provide transportation to and from your hotel. We do not provide transportation for night tours.
*Regarding the scope of transportation
The pick-up and drop-off range is Hirafu, Niseko Village, Annupuri, and Moiwa.
We cannot provide transportation to hotels near HANAZONO SKI RESORT (PARK HYATT, etc.), hotels near Kutchan Station (Smart Hotel, Torifito Hotel, etc.), hotels near Chise Ski Resort, etc.
If you stay outside of the pick-up area, please make your own way to the meeting point.

Of course, you can also participate by yourself. You can join us on a group tour with others or on a private tour.

Considering the weather and safety, our experienced guides will show you the best places to take you on that day.

Cancellation fees are charged from one week before the tour reservation date.
From 1 week ago to 2 days ago 30%
Until 12:00 the day before the tour 50%
After 12:00 the day before until the day of the tour / If you are more than 10 minutes late for the meeting time. 100%

There is no set lunch time. There are breaks during the tour, so please bring some snacks.

Ski Resort Tours are open to elementary school students and older.
Due to physical fitness considerations, participants must be high school students or older to participate in the BC tour during the mid-winter season.
*Participation may be refused depending on conditions.

The DAY CRUISING TOUR is a tour inside the ski resort. We do not offer tours beyond the gate. Once you step outside the gate, you are in the backcountry area.

It is not included. You will need to purchase a lift ticket separately, which will be provided by the guide on the day of the tour.

In order to participate in the BC tour, you will need the physical strength and skills to be able to ski through deep snow while carrying over 5 kg of luggage on your back, and to be able to walk the snowy mountain for over 3 hours.

Please join ENTRY BC first. On this tour, we will give you a lecture on the basics such as how to use backcountry gear when entering the backcountry and how to walk in deep snow.
After that, we will guide you to BCTOUR according to your level. After gaining experience on this tour, we recommend participating in the BACKCOUNTRY TOUR, which is aimed at intermediate and advanced players.

Backcountry equipment (beacon, probe, shovel, backpack, snowshoes, poles, helmet) is required.
If you're a skier, please bring boots and bindings with walk-mode and ski skins.
We recommend that you bring some snacks, spare goggles, and sunglasses.
The weather may suddenly change during the tour, so please consider layering of your clothing.
For more information, please see here.

We do not rent skins alone. We rent a set of skis and skins although the number is limited. Please inquire at the time of submitting the Booking Form.

Two guides accompany you: a leader guide and a tail guide. Basically, when skiing down the slope, the leader guide is the first to ski, and informs the tail guide about the snow and slope conditions, and the tail guide explains to the customers today's conditions, things to be careful of, and how to enjoy the slope.
At Powder Company, we have adopted a two-guide system since our founding. In addition to ensuring safety, we are working hard to ensure that our customers can enjoy long-distance skiing.